Business Communications and Report Writing

Business communication is an integral part of today's business and good communication is considered to be one of the most sought after skills. This course addresses the foundations of business communication and report writing with practical exercises across audience analysis, structured drafting, feedback loops, and persuasive executive summaries.

On completion, participants will be able to:

• Identify your audience and stakeholders
• Understand why communication matters for business
• Identify and address key communication problems
• Use effective data collection and research for reports
• Apply affinity diagrams and brainstorming
• Draft, revise, and finalize reports
• Write effective executive summaries
• Incorporate graphics and design in reports

• Confident professional writing
• Cleaner, more useful reports
• Stronger executive summaries
• Better feedback and revision habits

3 modules — select any module to review its content.

1. 01Foundation of Business Communication−
   • Identifying your audience and stakeholders
   • Why communication matters
   • Identifying key communication problems
2. 02The Report Writing Process+
   • Effective data collection and research
   • Affinity diagram and brainstorming
   • Drafting reports
   • Delphi technique
   • Incorporating feedback
3. 03Effective Reporting+
   • Writing effective executive summaries
   • Incorporating graphics and design
   • Presenting your reports

• Medium to senior level professionals
• Communication and operations officers
• Anyone looking to improve communication or presentation skills